Get in Touch
Have questions? We're here to help. Get in touch with our friendly customer service team.
Response Time
Email: Within 24 hours
Phone: Immediate during business hours
Address
NicPowch Ltd, 123 High Street, London, UK
Send us a message
Frequently Asked Questions
How long does delivery take?
Orders placed before 1pm are dispatched same day. Standard UK delivery takes 1-3 business days.
What is your returns policy?
We accept returns within 14 days of delivery for unopened products in original packaging.
Do you ship internationally?
We currently ship within the UK only. International shipping is coming soon.
Why do I need age verification?
Nicotine pouches are an age-restricted product. UK law requires us to verify all customers are 18+.