The Complete Guide to VapeClub UK: Site, Delivery & Codes
VapeClub is one of the UK's largest online vape retailers, offering an extensive selection of e-liquids and vaping devices delivered straight to your door. Established in 2012, the company operates from Watford and provides thousands of products from over 100 brands, with free next day delivery on orders above a certain threshold. You'll find everything from starter kits to premium shortfills, plus regular discount codes that can slash your shopping bill.
This guide walks you through everything you need to know about shopping at VapeClub UK. You'll discover how to navigate their website efficiently, understand their delivery and returns policies, learn where to find the latest discount codes, and explore tips for safe online vape shopping. We'll also compare VapeClub to other UK retailers so you can make informed decisions about where to spend your money. Whether you're new to vaping or a seasoned enthusiast hunting for the best deals, you'll find practical answers here.
Why VapeClub UK matters for vapers
VapeClub has built a dominant position in the UK vaping market through sheer scale and consistency. You'll find over 3,000 products from more than 100 brands on their platform, which means you can compare multiple devices, shortfills, and nic salts without bouncing between different retailers. This breadth of choice saves you time and gives you access to both mainstream favourites and niche brands that smaller shops often overlook.
Wide product selection and availability
Your shopping experience benefits from VapeClub's massive inventory depth, which includes starter kits for beginners through to advanced sub-ohm tanks for cloud chasers. The site stocks brands like Vampire Vape, Dinner Lady, and SMOK alongside lesser-known manufacturers, so you can discover new flavours without risking an unknown retailer. When a particular e-liquid runs low elsewhere, VapeClub often maintains stock levels that keep popular lines available throughout the year.
"Having consistent stock means you don't need backup suppliers when your favourite shortfill disappears from other shops."
Established reputation and trust
Since launching in 2012, VapeClub has processed millions of orders and earned a 4.3-star rating on Trustpilot from thousands of verified customers. You're dealing with a company that holds proper business registration (Companies House number 08131075) and operates from a traceable warehouse in Watford rather than a dropshipping model. This transparency matters when you're buying products you'll inhale daily, and the company's longevity suggests they've navigated regulatory changes like TPD compliance successfully.
Competitive pricing and value
Bulk-buy deals and multibuy discounts appear across VapeClub's ranges, letting you stock up on coils or e-liquids at reduced per-unit costs. Their price matching on popular items keeps them competitive with budget retailers whilst maintaining the product authenticity that discount outlets sometimes compromise. Free next day delivery on orders over £20 removes the hidden costs that inflate your total spend at checkout, making vapeclub a practical choice when you're comparing true delivered prices rather than headline figures.
How to use the VapeClub UK website
VapeClub's homepage greets you with featured deals and bestsellers positioned prominently above the fold, but you'll find the real navigation power in their category menu system at the top. The site organizes products into logical groups like E-Liquids, Devices, and Accessories, with each category expanding into subcategories that narrow your search by device type, nicotine strength, or brand preference. You can jump straight to specific manufacturers through the dedicated Brands menu or use the search bar when you know exactly what product you want.
Finding products and filtering results
Category pages display products in grid format with thumbnail images, prices, and quick-add buttons that streamline your browsing experience. You'll notice filter options along the left sidebar that let you refine by nicotine strength, bottle size, flavour profile, or price range without reloading the page. The sort function at the top right switches between newest arrivals, price low-to-high, bestselling items, and customer ratings, so you can prioritize what matters most for your shopping session.
Search results respond to both product names and descriptive terms, meaning you can type "strawberry shortfill" or a specific model number like "SMOK Nord 4" and get relevant matches. Advanced users appreciate that vapeclub includes brand names in product titles, which makes filtering search results more precise than sites that bury manufacturer details in descriptions.
Understanding product pages and specifications
Individual product pages break information into clearly labelled tabs covering Description, Specifications, and Reviews rather than forcing you to scroll through walls of text. You'll find critical details like coil compatibility, battery capacity, and TPD compliance status displayed in bullet points that answer common questions before you need to contact support. Customer reviews appear with verified purchase badges, giving you confidence that feedback comes from actual buyers rather than promotional content.
"Check the 'In Stock' indicator before adding items to your basket, as popular lines sell out quickly during discount periods."
Product images include multiple angles and size comparisons that help you judge device dimensions, though you won't find video demonstrations embedded on most pages. The "Add to Basket" button changes colour once clicked and displays a confirmation popup that lets you continue shopping or proceed to checkout without disrupting your browsing flow.
Creating an account and managing your basket
Registration requires only your email address and chosen password, with delivery details added during your first checkout rather than upfront. Your account dashboard tracks order history, saved addresses, and loyalty points earned through purchases, which accumulate automatically without requiring manual activation. Guest checkout remains available if you prefer not to create an account, though you'll miss out on faster reordering and exclusive member-only codes that appear in your account notifications.
Basket contents remain saved for 30 days when you're logged in, letting you build wishlists across multiple sessions. You can adjust quantities directly in the basket view and watch your delivery threshold update in real-time as you approach the free shipping minimum.
VapeClub delivery, returns and payments
VapeClub processes orders Monday through Friday with a clear cut-off time that determines when your parcel leaves their Watford warehouse. Understanding their logistics system helps you plan purchases around your schedule, particularly when you're running low on coils or e-liquid. The company offers multiple delivery tiers that balance speed against cost, while their returns policy protects you from faulty products or ordering mistakes. Payment security matters when you're entering card details online, so we'll examine the systems VapeClub uses to protect your financial information.
Delivery options and timeframes
Orders placed before 1pm on weekdays ship the same day via Royal Mail or courier services, arriving the next working day for most mainland UK addresses. You'll receive free standard delivery on orders over £20, which typically takes 2-3 working days through Royal Mail's tracked service. Express next-day delivery costs £4.99 and guarantees arrival by 1pm the following day if you order before the cut-off, though this option excludes Scottish Highlands, Northern Ireland, and offshore locations.
Standard shipping to these excluded areas takes 3-5 working days, with tracking numbers emailed automatically once your parcel enters the courier network. Saturday deliveries aren't available through VapeClub's standard services, so orders placed Friday afternoon won't arrive until Monday at the earliest.
Returns policy and refund process
You can return unopened products within 14 days of delivery for a full refund, provided the packaging remains sealed and undamaged. Faulty items qualify for returns beyond this window if the defect relates to manufacturing issues rather than user damage, with VapeClub covering return postage costs for confirmed warranty claims. You'll need to contact their customer service team before shipping returns, as they provide a returns authorization number that tracks your parcel through their warehouse system.
"Opened e-liquid bottles can't be returned for hygiene reasons, so double-check flavour descriptions before breaking seals."
Refunds process within 5-7 working days once VapeClub receives and inspects your returned items, with the money returning to your original payment method. Exchanges for different products aren't offered directly, so you'll need to place a new order alongside your refund request.
Payment methods and security
VapeClub accepts Visa, Mastercard, American Express, and PayPal payments through encrypted checkout pages that meet PCI DSS compliance standards. Your card details pass directly to payment processors rather than storing on vapeclub servers, reducing the risk of data breaches affecting your financial information. PayPal users benefit from additional buyer protection that covers disputes beyond standard card chargeback rights, though this protection excludes consumables like e-liquids in most cases.
The site requires 3D Secure authentication (Verified by Visa or Mastercard SecureCode) for most card transactions, adding a password or biometric step that confirms you authorized the payment. This extra security layer prevents fraudulent purchases but can delay checkout if you've forgotten your banking app credentials.
VapeClub discount codes and ways to save
VapeClub discount codes can reduce your total spend by 10-20% on eligible products, with savings accumulating quickly when you combine promotional offers with their existing multi-buy deals. The company releases new codes throughout the year tied to seasonal events, product launches, and customer appreciation campaigns, though their availability changes without fixed schedules. You'll maximize your vaping budget by understanding where these codes appear, how their loyalty programme works, and which bundle strategies deliver the deepest discounts on everyday purchases.
Where to find current discount codes
VapeClub displays active promotional codes on their homepage banner during major sales periods like Black Friday, New Year, and summer clearance events. You'll spot percentage discounts or fixed-amount reductions advertised at the top of the page, with the actual code revealed when you click through to the offer details. Their email newsletter subscribers receive exclusive codes that don't appear on the public website, typically arriving 24-48 hours before general release to give members first access to limited-stock deals.
Social media followers on VapeClub's Facebook and Instagram accounts see flash codes posted during evenings and weekends, often valid for just 12-24 hours to create urgency around specific product categories. Third-party voucher sites aggregate vapeclub codes from various sources, though you should verify expiry dates before attempting checkout since outdated codes waste your time without providing discounts.
"Check the terms attached to each code, as some exclude sale items or require minimum spend thresholds of £30-£50."
Loyalty rewards and points system
VapeClub's rewards programme awards 1 point for every £1 spent on your account, with points converting to discount vouchers once you accumulate 100 points (equivalent to £100 spent). You'll redeem 100 points for a £5 voucher that applies to your next order, effectively giving you a 5% cashback rate on all purchases. Points expire after 12 months of account inactivity, so regular buyers benefit most from this system compared to occasional shoppers who might lose accumulated value.
Birthday months trigger double points on all purchases, doubling your effective cashback to 10% if you time large orders around your birth date. Referral bonuses add 50 points to your account when friends make their first purchase using your unique referral link, though both accounts must remain active to prevent points reversal.
Bundle deals and multi-buy savings
Product pages highlight "Buy 3 for £X" offers that reduce per-unit costs on shortfills, coils, and batteries without requiring discount codes. You'll save 15-30% compared to single-item pricing when you purchase qualifying quantities, with savings automatically calculated at checkout. Mixed-flavour bundles let you combine different e-liquids within the same offer, so you're not forced to buy three bottles of identical flavours to access bulk pricing.
Starter kit bundles package devices with coils and e-liquid at combined prices below individual component costs, making them attractive for new vapers or anyone replacing worn-out equipment. Clearance sections feature discontinued lines at 40-70% off original prices, though stock availability becomes unpredictable once popular items enter final clearance status.
Safe shopping tips and VapeClub alternatives
Your online vaping purchases require the same security precautions you'd apply to any e-commerce transaction, with additional attention to product authenticity and regulatory compliance. VapeClub maintains strong safety standards, but you should verify every retailer's credentials before entering payment details or trusting their products with your health. Exploring alternatives also helps you compare pricing, delivery speeds, and customer service quality across the UK vaping market.
Verifying authentic products and secure checkout
You'll protect yourself by checking that vapeclub displays clear TPD compliance information on product pages, including batch numbers and TPD registration details that confirm legal UK sale status. Look for HTTPS padlock icons in your browser's address bar during checkout, which indicate encrypted connections that prevent payment data interception. Authentic retailers list their Companies House registration number in footer sections, letting you verify their legal business status through government databases before committing to purchases.
"Counterfeit vaping products often lack proper safety certifications and can contain harmful ingredients not disclosed on packaging."
Age verification systems should require photo ID uploads or credit reference checks that go beyond simple checkbox confirmations, as legitimate retailers implement robust age gates to comply with UK tobacco laws.
Alternative UK vape retailers worth considering
Vapourism offers premium device curation and expert guidance tools like their Flavour Lab quiz, which matches e-liquids to your taste preferences through personalized recommendations. You'll find batch-tested products from 112+ brands with same-day dispatch on orders before 1pm, plus free next-day delivery on orders over £50. Their Sussex warehouse stocks nic salts, shortfills, and pod systems alongside comprehensive beginner guides that explain device selection and maintenance.
Other established options include Vape UK for budget-conscious shoppers and Vape Superstore for wide brand selection, though you should compare delivery costs and customer service ratings before assuming cheaper headline prices deliver better value.
Final thoughts
VapeClub delivers a comprehensive shopping experience through its extensive product range, reliable delivery system, and regular discount opportunities. You've learned how to navigate their website efficiently, understand their returns policies, and locate the best promotional codes to reduce your spending. The site's established reputation and wide brand selection make it a solid choice for UK vapers seeking convenience and variety.
However, your vaping journey benefits from exploring multiple retailers to compare pricing, service quality, and product expertise. Vapourism offers a curated alternative with batch-tested authenticity, personalized discovery tools, and expert support from experienced vapers who understand your needs. Their same-day dispatch and comprehensive beginner resources complement VapeClub's mass-market approach with focused attention on product quality and customer guidance.
Browse Vapourism's premium vaping collection to discover expertly selected devices and e-liquids backed by authentic certifications and knowledgeable support.